Mercury's new web-based application enables policyholders to digitally submit a claim through an easy-to-use portal on their devices LOS ANGELES, June 8, 2022 /PRNewswire/ -- Mercury Insurance (NYSE: ...

WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

After a car accident, gathering information at the scene is one of the most important steps in the claims process. Your car insurance company may recommend a preferred vendor for repairs, but you can ...

CheapInsurance.com reports that by 2026, AI-driven auto insurance claims will streamline processes, enhancing efficiency and raising concerns about data privacy and algorithm fairness.

Over the past few years, widespread flooding, wildfires, and violent storms have affected not only people’s homes but also their cars. Meanwhile, the number of crashes on U.S. roads has remained ...

It’s easy to forget about car insurance — until you need to file a claim, that is. Being in a car accident can be very stressful. Luckily, insurance companies make filing a claim relatively easy. Most ...

Car accidents are overwhelming, even if no one’s hurt and the damage looks minor. But once the adrenaline fades, you’re left with questions: Do I need to call my insurance agent? What if the other ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

TROY, Mich.--(BUSINESS WIRE)--Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

Auto insurance helps protect drivers from unexpected costs, and providers help hedge their bet by charging cheaper premiums for “low-risk” drivers and higher premiums for “high-risk” drivers. U.S. car ...