When you get right down to it, there are only a few compelling stories that sell products and services. While aspiration, empathy, desire, brand loyalty, price and delivery performance are all ...

To succeed and grow, a business needs to be able to acquire, retain, satisfy and engage their customers effectively. Customer analytics are vital for assessing how well your business does this. Let’s ...

Microsoft today announced a new Outlook Customer Manager solution for small businesses as part of its Office 365 Business Premium subscription plan. The new customer relationship tool is currently ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

Effective customer management is paramount in the bustling business environment. By leveraging advanced solutions for customer management, businesses can meet regulatory requirements and enhance the ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...

Businesses of all sizes need effective ways to manage relationships with customers. Small-business owners, however, have an exceptionally keen interest in customer management, because effective ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Microsoft is adding another new service to its Office 365 Business Premium plan called Outlook Customer Manager. Microsoft officials described the service as a tool for managing customer relationships ...

• CRM Growth Driven by Compliance Needs and Privacy Laws Shaping Data Protection and Operational Efficiency • CRM Tools Drive Efficiency and Innovation Across ...