Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

We live and work in a world of constantly shifting jargon. Someone’s always trying to coin the next “it” phrase, the next “BYOD” or “Internet of Things” or other trend that will light the internet ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Collaborative leadership is the action that promotes and allows two or more parties to engage in open, cooperative and respectful communication. This creates spaces where all parties feel safe to be ...

As I watched the CiscoLive! keynote titled Exceptional Collaboration Experiences in the Age of the Connected User, a line from one of my favourite movies, The Princess Bride, kept going through my ...