Why advanced technology accelerates dysfunction when decision rights, workflows, and culture aren’t built to execute.

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

True patient-centricity will drive commercial success as CGT moves beyond first-generation therapies. Current timelines in CGT, from diagnosis to treatment, can exceed six months, often compounded by ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

The Covid-19 pandemic has caused asset managers to fundamentally reevaluate how they work and interact with clients and service providers, according to BNP Paribas Securities Services. Jeffrey Zoller, ...

ETF and mutual fund providers have been busy bringing new products to market. The global economic recovery and sustained bull market for equities are two factors driving this trend, according to new ...