Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...

Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves. The goal of BPM is to help your ...

The implementation of a process based management system is challenging for many organizations accustomed to traditional, non-integrated, non-process based approaches to management systems. This ...

Today's BPM platforms can help your organization create, optimize, and monitor vital business processes using sophisticated discovery, AI, and low-code/no-code functionality. In the past, businesses ...