Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want to improve their culture and ultimately provide an ...

Training requires a substantial percentage of expenditure by company which seems like a huge expense at start but is proved to be profitable in the long run. Employees who are well informed and have ...

Ed. Note: This article was previously posted at Retail TouchPoints. In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it ...

The NRF Foundation on Sunday announced a new retail training and credentialing initiative at the National Retail Federation’s annual Big Show conference in New York City. The RISE Up (Retail Industry ...

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing ...

The biggest U.S. retail trade group will offer the Covid-19 Customer Conflict Prevention credential to help de-escalate disputes. By Sapna Maheshwari Many retail workers will receive a new sort of ...

Employee training in retail is essential but sometimes good intentions of creating a fun video to appeal to new employees can backfire. Granted, not everyone can be an actor, but integrating songs and ...

With non-essential retail reopenned, retail staff are facing a digital training gap, with store associates reporting a lack of digital training formats and infrequent learning opportunities. So warns ...

As technology continues to disrupt the retail industry, retailers need to find employees with the right skills to service every channel in their business, from in-store to online. But a retail store ...