It’s not only about asking questions; it’s about asking the right ones. They can make or break a product’s success in the ...

Brand heritage can only get retailers so far in the new era of e-commerce. Those that modernize their fulfillment strategy ...

Just days after the The Wall Street Journal reported that Saks Global is preparing for bankruptcy, having missed a $100 ...

Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...

The COVID-19 crisis was unprecedented, but the lesson it taught us is not: you can’t afford to disconnect from your customers ...

In today’s dynamic market, retailers have the unique opportunity to strengthen their operations while navigating challenges ...

January, what some retailers call the “fifth quarter,” is often overlooked. The advertising pullback after Dec. 26 creates ...

AI orchestration is the management and coordination of multiple specialized AI models, automation systems, and data sources, ...

The winners will be those that understand that brick-and-mortar and digital aren't competitors, they're complementary forces ...

Barnes & Noble is opening more stores for readers to shop at in the new year. After nearly two decades of "declining store numbers," the bookseller has plans to open 60 new locations across the ...

In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans ...

With 3D imaging, a retailer can provide customers with a graphical 3D product representation that is also interactive. In addition, the customer gets to choose what part of the object they'd like to ...