Espresso Communications is scaling back after more than two decades in business, as its founders shift their focus to their newer venture, Innovation Advisory. The 21-year-old technology-focused ...

Microsoft Teams is a communication and collaboration platform designed for businesses and organizations, and Microsoft made extensive efforts to link it to its Office applications. Although Teams ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

How to craft a narrative that matters by Frances X. Frei and Anne Morriss Let’s say you’re a leader with an urgent organizational problem—anything from a broken culture to a product that no longer ...