Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer ...

Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Bloomberg reported ServiceNow is eying a $7 billion cybersecurity acquisition. A Wall Street analyst also downgraded shares due to the disruptive potential of generative AI. The dual bits of news led ...

SANTA CLARA, Calif., December 05, 2025--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced that shareholders have overwhelmingly approved a 5-for-1 ...

In the past week, ServiceNow shareholders approved an Amended and Restated Certificate of Incorporation to implement a 5-for-1 stock split of its common stock, effective after the close of trading on ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced that shareholders have overwhelmingly approved a 5-for-1 split of the ...

As enterprises modernize, the question is no longer whether to use SAP or non-SAP tools, but how to make them work together ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

There are many different ways to evolve a Pokemon in Pokemon GO, one of them being through the use of Lure Modules. Typically, these items are used to attract Pokemon to a PokeStop for a short time.

Five lessons for Western companies by Mark J. Greeven, Katherine Xin and George S. Yip China is both a large and a fast-growing retail market—worth about $5 trillion in 2020—and highly digitized.

Discover the top 7 test management software solutions for DevOps teams in 2025. Learn how these tools can enhance your testing processes, integrate with CI/CD pipelines, and improve software delivery ...